Associated Neurologists of Southern Connecticut is dedicated to providing the highest quality care to patients and want to thank you for the privilege of providing your care.
Over the past few years, we are seeing an increase in the number of patients who fail to show up for their scheduled appointment or fail to call the office to cancel their scheduled appointment within a reasonable time frame. Every scheduled appointment that is missed jeopardizes the patient/physician relationship and the patient/neuropsychologist relationship and prevents us from providing care to other patients in need.
In an effort to correct this problem, effective May 1, 2006 , ANSC is instituting a new policy in which we reserve the right to charge a fee in the amount of $50.00 for a no show appointment, or for calling the office the day of the scheduled appointment to cancel. This charge is not billable to insurance and will be the patient's responsibility to pay before another appointment will be scheduled.
We truly regret having to take this action, but hope that this will improve access to all patients needing care from our neurologists and neuropsychologists.
As always, we appreciate your understanding and cooperation.